Being invoiced for project work

Understanding the StudioSpace Invoice Schedule

The project invoice schedule will be automatically created for you as part of the creation of the Draft Statement of Work. It is affected by the length of the project and the type of project costs involved. You will be notified of any additional changes to this schedule.

Short Projects (14 days or less)

You will be invoiced for any upfront third-party costs immediately, as they are required for the project engagement. 100% of the agency fees, and any remaining third-party costs and expenses will be invoiced upon project completion.

Medium Projects (15 - 44 days)

You will be invoiced for any upfront third-party costs immediately, as they are required for the project engagement. 100% of the agency fees, and any remaining third-party costs and expenses will be invoiced upon project completion.

Long Projects (45+ days)

You will be invoiced upfront third-party costs immediately, as they are required for the project engagement. Agency fees will be invoiced upon monthly milestones, and any remaining third-party costs and expenses will be invoiced upon project completion.

Accessing Invoices

You can view all invoices related to your project in Project Delivery > Invoices.

You'll be able to see issue dates as agreed in the invoice schedule and due dates, as well as the value breakdown and status of each invoice.

Invoice Status

Upcoming - The invoice date has not yet been reached, and haven't been issued to you.

Due - The invoice date has been reached, so we've issued you the invoice. The invoice is due within the due date.

Overdue - The due date has been passed. Please ensure invoices are paid promptly by you and your Finance team so we can pay the agency.

Paid - We can confirm that we've received your payment for the invoice.

Downloading invoices

To download an invoice and view full details, press the download button .

To dispute an invoice, in Project Delivery > Invoices, press the dispute button against the the relevant invoice.

A pop-up will open with a text box for you to comment on what the dispute is about. Please provide as much detail as possible. Once you click "Dispute invoice", your StudioSpace representative will be in touch with you to discuss the next steps.