StudioSpace's industry-leading payment terms means you will get paid within 14 days of your invoicing date.
Understanding the StudioSpace Invoice Schedule
The project invoice schedule will be automatically created for you as part of the creation of the Draft Statement of Work. It is affected by the length of the project and the type of project costs involved. You will be notified of any additional changes to this schedule.
Short Projects (14 days or less)
You will receive upfront third-party costs immediately, as they are required for the project engagement. 100% of your agency fees, and any remaining third-party costs and expenses will be invoiced upon project completion.
Medium Projects (15 - 44 days)
You will receive upfront third-party costs immediately, as they are required for the project engagement. 100% of your agency fees, and any remaining third-party costs and expenses will be invoiced upon project completion.
Long Projects (45+ days)
The agency receive upfront third-party costs immediately, as they are required for the project engagement. Agency fees are paid upon monthly milestones, and any remaining third-party costs and expenses will be invoiced upon project completion.
Issuing an Invoice
For your agency to get paid, an invoice needs to be issued to us via the StudioSpace platform.
You can view all invoices related to your project in Project Delivery > Invoices. For each invoice, you will see:
- Invoice number - Invoice ID on our platform
- Invoice date - when you can issue us the invoice)
- Due date - when we are obliged to pay you, typically 14 days after the invoice date as per our payment terms
- Description - information about the invoice, such as fee type and project name
- Net/Tax/Gross - value of the invoice before and after tax
- Status - the current status of the invoice
- Actions - the ability to download, issue or dispute the invoice depending on its status
Invoice Status
Upcoming - The invoice date has not yet been reached, and can't yet be issued
Ready to Issue - The invoice date has been reached, and you can issue this invoice to us
Processing - You have issued the invoice to us, and it is being processed by our finance team
To Be Paid - The invoice has been approved, and you will be paid within the due date
Paid - Once you've been paid for this invoice, its status will change to Paid
Getting paid is simple. Once an invoice reaches its invoice date and the brand has paid their invoice, the status changes to "To Be Issued" or "Ready to Issue" and you will be able to click the 
button to issue your invoice. This will send the request to our finance team for process and approve, after which you will be able to download the invoice for your own records.
If this is your first project with StudioSpace, our finance team will be in touch with you over the phone to confirm all your details and you will be paid within the pre-agreed payment terms.
Additional steps to issue final invoice
For your final invoice, the "Issue" button may be disabled. You can only "Issue" this final invoice once the brand has confirmed the project has been completed within "Final Handover".
Please contact the brand to request that they complete final handover on the platform.
Disputing an Invoice
To dispute an invoice, in Project Delivery > Invoices, please press the Dispute Invoice icon: 
A pop-up will open with a text box for you to comment on what the dispute is about. Please provide as much detail as possible. Once you click "Dispute invoice", your StudioSpace representative will be in touch with you to discuss the next steps.